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Customer Service Operator

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We are looking for an Italian-English-and-German speaking Customer Service Operator to be based in Verona Villafranca.

Main Functions:
  • Handles incoming calls or inquiries from prospective customers or clients
  • Assists customers effectively by solving customer disputes
  • Provides customer additional information or explains services
  • Discusses products offered and ensures customer satisfaction
  • Tactfully handles confrontational or stressful interactions with the public
  • Completes data entry as required
  • Accurately captures customer information
Requirements:
  • Applicants should be proficient in verbal and written communication (Italian, English and German languages) 
  • IT competent
  • Strong communication and negotiation skills
  • Detail oriented and accurate
  • Willing to work on a daily shift basis (Monday-Sunday)
Business units
Customer Service
Locations
Italia; Italia/Verona

Via Paolo Bembo, 70 37062 Dossobuono di Villafranca (VR) Italy

Payment options

WP ©AIR DOLOMITI S.p.A. Linee Aeree Regionali Europee I Socio Unico Deutsche Lufthansa A.G. - Cap. Soc. € 14.985.000 REA: VR-279563 - Cod. Fisc. 00728280322 - P.IVA/Vat Code IT 00445990310

WP ©AIR DOLOMITI S.p.A. Linee Aeree Regionali Europee I Socio Unico Deutsche Lufthansa A.G. - Cap. Soc. € 14.985.000 REA: VR-279563 - Cod. Fisc. 00728280322 - P.IVA/Vat Code IT 00445990310